Terms of Service
By using the Fyndox platform, you agree to the following terms and conditions.
1. Telemedicine Services
Fyndox provides a platform for telemedicine consultations. Our services are not intended for medical emergencies. In case of a life-threatening emergency, please contact your local emergency services immediately.
2. User Responsibilities
Users are responsible for providing accurate and complete medical information. You must be at least 18 years old to use the platform or have the consent of a legal guardian.
3. Medical Advice
The medical advice provided by doctors on the platform is based on the information you provide. Telemedicine has limitations, and a physical examination may be necessary for a definitive diagnosis.
4. AI Triage Disclaimer
The AI triage service is for informational purposes only and does not provide medical advice, diagnosis, or treatment. Always consult a qualified medical professional.
5. Payments and Refunds
Consultation fees are clearly displayed before booking. Payments are processed securely. Refunds are subject to our cancellation policy.
6. Governing Law
These terms are governed by the laws of the Federal Republic of Germany. Any disputes will be subject to the exclusive jurisdiction of the courts in Berlin, Germany.