Privacy Policy
Your privacy is our top priority. This policy outlines how we collect, use, and protect your personal and medical data.
1. Data Collection
We collect personal information (name, email, address) and medical data (symptoms, health history, documents) necessary for providing telemedicine services. All data collection is performed with your explicit consent.
2. Data Usage
Your data is used solely for medical consultation, diagnosis, and treatment recommendations. We do not sell or share your data with third parties for marketing purposes.
3. Data Security
All data is encrypted at rest and in transit using industry-standard protocols (AES-256, TLS 1.3). Our servers are located in the European Union (Germany) and comply with strict GDPR (DSGVO) regulations.
4. Your Rights
Under GDPR, you have the right to access, rectify, or erase your personal data. You can also withdraw your consent for data processing at any time.
5. AI and Privacy
Our AI triage service (Llama.cpp) is hosted locally on our secure servers. Your symptom data is processed within our secure environment and is not shared with external AI providers.